Client
A UK-based provider of full retail support solutions that required extensive Salesforce CRM customizations to streamline order processing, store operations, and service workflows.
Challenge
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Establish testing processes despite unsigned requirements at project kickoff.
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Perform end-to-end functional testing before each release.
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Introduce test automation and integrate it into regular release cycles.
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Validate SAP–Salesforce data integration and dataflow.
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Build comprehensive sanity and regression suites for key features.
Solution
Our team addressed these challenges by:
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Deploying a structured testing process with clear scope, entry/exit criteria, and responsibilities.
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Conducting multiple testing types: UI, Usability, Integration, Functional, Regression, and Business Process testing.
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Establishing sprint planning practices, including impact analysis, effort estimation, and peer reviews.
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Documenting business-level test cases to simulate real-world retail workflows.
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Performing feasibility analysis of automation tools and finalizing AccelQ after a successful POC.
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Automating 80% of regression test cases while maintaining a manual regression suite.
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Executing automated tests daily in a CI pipeline for continuous validation.
Impact
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Identified critical defects across business processes through detailed testing.
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Reduced time-to-market by embedding automation in the release cycle.
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Provided Go/No-Go decisions after each build to minimize the cost of quality.
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Created maintainable automation documentation for future feature extensions.
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Delivered concise, actionable reports that empowered stakeholders to make informed decisions.
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Know More About Us
VTEST is an independent software testing company serving product and services teams worldwide. Our team of passionate testers leverages AI-powered solutions to enhance quality and efficiency. We dive deep into every application under test and apply AI-driven strategies that deliver measurable results.
Why Choose VTEST?
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No Minimum Contract
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Complete Transparency
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Full-fledged Testing Lab with real iOS & Android devices
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Dedicated Team for each client
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Secure Test Lab ensuring 100% data & product IP privacy
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On-Demand Testing — Pay as you use
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